1. Introduction

This Privacy Policy explains how Virexqal™ collects, uses, discloses, and protects personal information when you visit our website, browse fishing products, contact customer service, or place an order.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy laws and your rights under those laws.

2. Information We May Collect

Depending on how you interact with our store, information may include:

• Contact details such as your name, email address, phone number, and shipping address.
• Order details, purchased products, transaction status, and customer service history.
• Information you voluntarily provide in messages, reviews, or support requests.
• Device, browser, IP address, and website usage information.
• Cookies and similar technologies used for store functionality, analytics, or preferences where enabled.

Payment information may be handled by payment processors. We do not ask customers to send full card details or security codes through ordinary customer service messages.

3. How We Use Information

We may use information to process orders, arrange delivery, provide customer support, respond to inquiries, maintain website functionality, prevent fraud, improve product information, and meet applicable legal obligations.

Where permitted and subject to applicable requirements, we may also use contact information to send store updates or promotional communications. You can use the available unsubscribe method or contact us to request that marketing messages stop.

4. Cookies & Similar Technologies

Our website or its service providers may use cookies and similar technologies to support shopping cart functions, remember preferences, understand website activity, and improve the shopping experience.

You may be able to manage cookies through your browser settings or any consent tools presented on the website. Disabling certain cookies may affect some website functions.

5. Sharing Information

Information may be shared with service providers that help operate the store, such as e-commerce hosting, payment processing, shipping, analytics, fraud prevention, and customer support providers. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, and store operations.

We do not describe this sharing as a sale of personal information unless such activity actually occurs under applicable law.

6. Data Retention & Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, accounting, dispute handling, and legal obligations.

We use reasonable administrative and technical measures intended to protect information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing. You may also have rights relating to consent and data portability.

To submit a privacy request, contact us using the details below. We may need to verify your identity and will respond in accordance with applicable law.

8. Children's Privacy

Our website is not intended to collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the request.

9. Policy Updates & Contact

We may update this policy when our practices, services, or legal requirements change. The revised version will be posted on this page with an updated date where appropriate.

Privacy questions: service@virexqal.com.

Company Information

Brand Name: Virexqal™

Legal Company Name: Guangzhou Paigeng Network Technology Co., Ltd.

Owner: Wu Shoufen

Website: virexqal.com

Business Address: Room 602, No. 9, South 3rd Alley, Lühe Street, Shipai, Tianhe District, Guangzhou, Guangdong Province, China

Customer Support Email: service@virexqal.com

Customer Support Phone: 15794971928

Customer Service Hours: 8:00 AM–10:00 PM Daily